Healthcare Informatics

The power of efficient workflows

An efficient workflow transforms the patient journey by reducing time and waste. It is the difference between a good or bad patient—or staff—experience. And it unites data, images and specialties to improve productivity, save time and deliver quality care.

Hear what your peers are saying about the role of efficient workflows in delivering quality care


These healthcare IT leaders discuss how efficient workflows reduce waste in the care process, save clinician time and enhance the patient experience.

At a glance

  • An efficient workflow can remove variation from the care process and support clinicians to deliver quality care.
  • Through advanced technologies, departments can reduce waste and save time, to benefit the patient experience.
  • Informatics can put the right data in the right place at the right time to enable clinicians to do their work.

Dr. Ronnie Ptasznik speaks on the important role a good workflow plays in removing variation in a clinician’s work

The power of efficient workflows by Ronnie Platsznik
A workflow is a series of tasks and processes that have to happen in a predetermined order to get a job done. It's a roadmap that takes you from nowhere to where you need to be. In healthcare, we're dealing with a patient and every patient is unique.”

Dr. Ronnie Ptasznik

Chief Medical Information Officer, Monash Health, Australia

Mr. Benedict Tan discusses how workflow design can deliver a more valuable patient experience

CIO perspectives on the power of efficient workflows by Benedict Tan
For too long, I think we have been pretty much influenced by the industrial revolution where everything is very efficient from within the hospital and a lot of times it's within a specific department or a team. But times have changed. I think the patients now deserve to be provided with better services and provided better care.”

Mr. Benedict Tan

Chief Digital Strategy Officer, SingHealth, Singapore

Mr. Leo Bodden discusses how efficient workflows reduce the time a clinician spends managing technology

CIO perspectives on the power of efficient workflows by Leo Bodden
When you think about any workflow, there are many steps in that pipeline. Today there are a number of steps, many steps, that could be eliminated from any given workflow when you think about any of the services that are provided in healthcare.”

Mr. Leo Bodden

VP & Chief Technology Officer, New York-Presbyterian Hospital, United States

Mr. Jacques Rossler examines the role of clinically efficient workflows in care pathway management

CIO perspectives on the power of efficient workflows by Jacques Rossler
A clinically efficient workflow is a workflow where we can really process our patient via care pathways that are advanced, based on the best practices, based on evidence-based medicine, where the patient gets the best care at the best moment.”

Mr. Jacques Rossler

Chief Information Officer, UCL Saint-Luc, Belgium

Mr. Henning Schneider discusses the role of informatics in supporting a first-time-right diagnosis

CIO perspectives on the power of efficient workflows by Henning Schneider
I think it's really, really important to understand when you work, discuss, or when you do digital workflows, you are not taking away the nurse or the doctors. You always support them with digital tools, with data, and the right data in the right place at the right moment. This is the most important thing that IT has to do.”

Mr. Henning Schneider

Chief Information Officer, Asklepios Hospital Group, Germany

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At a glance

  • An efficient workflow can remove variation from the care process and support clinicians to deliver quality care.
  • Through advanced technologies, departments can reduce waste and save time, to benefit the patient experience.
  • Informatics can put the right data in the right place at the right time to enable clinicians to do their work.
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Other trends discussed by your peers in this video series

Mosaic of KOLs
Taking healthcare everywhere
Barriers to streamlining workflows
Healthcare’s digital transformation
Driving healthcare’s future forward
The path to precision care

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